QPR’s systems are designed to ensure seamless service delivery and scalability. QPR’s Business Relationship Management team are strategically located across all major regions of Australia, enabling us to efficiently cater to the needs of our partners.

Our CEO, Operations Manager and Operations team have headquarters in Perth, Western Australia. We also have a growing Operations team on the Gold Coast, Queensland to ensure we have total national coverage that allows for extended operational hours and business growth.

When it comes to providing a special quote for a funding contract, our flat structure allows us to decide within a short timeframe, eliminating unnecessary delays in revising and delivering quotes to clients. 

Our agility minimises the impact of delays and ensures that our end clients don’t suffer from extended wait times.

Our service levels are designed to prioritise your needs by:

• Responding to all enquiries, including voicemails, within 2 hours during ordinary business hours.

• Completing all quotes within 2 hours during ordinary business hours.

• Processing all loans on the same business day if received before 4 pm EST.

• Regular BDM branch visits to foster strong, personal connections and to deliver industry leading training.